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What is ISO 55338:2018?

ISO 55338:2018 is an international standard that provides guidelines for the management and protection of personally identifiable information (PII) in the cloud computing environment. It sets requirements and recommendations for cloud service providers, ensuring that the privacy of individuals' information is safeguarded.

Key Principles of ISO 55338:2018

The standard outlines several key principles that organizations should follow to ensure compliance with ISO 55338:2018:

1. Accountability: Cloud service providers are responsible for protecting PII and must have clear policies and procedures in place to manage and respond to data breaches or privacy incidents.

2. Transparency: Providers must be transparent about their data processing activities, informing customers about the types of personal information collected and how it will be used.

3. Consent: Organizations must obtain explicit consent from individuals before collecting and processing their personal information.

Benefits of Implementing ISO 55338:2018

Adopting ISO 55338:2018 brings several benefits to cloud service providers:

1. Enhanced Trust: Compliance with this standard enhances customer trust by demonstrating a commitment to protecting the privacy and security of their information.

2. Legal Compliance: ISO 55338:2018 helps organizations comply with relevant privacy laws and regulations, reducing the risk of legal consequences.

3. Competitive Advantage: Implementing this standard can give organizations a competitive edge over their peers, as customers increasingly value privacy and data protection.


ISO 55338:2018 provides a framework for organizations to manage and protect personally identifiable information in the cloud computing environment. By following the principles outlined in the standard, organizations can enhance trust with their customers, achieve legal compliance, and gain a competitive advantage.

It is important for cloud service providers to familiarize themselves with ISO 55338:2018 and implement the necessary measures to ensure privacy and data protection in their operations.

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