What is ISO 19016:2018?

ISO 19016:2018, also known as "Writing for International Audiences," is a technical standard formulated by the International Organization for Standardization (ISO). This standard provides guidelines and recommendations for writing technical documents, such as manuals, reports, and specifications, with an emphasis on clarity, accuracy, and international understanding.

Key elements of ISO 19016:2018

ISO 19016:2018 outlines several key elements to consider when writing technical documents:

1. Language and style: The standard emphasizes the use of clear and concise language that is easily understood by international audiences. Technical jargon should be avoided or explained, and acronyms should be spelled out upon first use.

2. Structure and organization: Properly structuring and organizing information is crucial for effective communication. ISO 19016:2018 recommends using headings, subheadings, and bullet points to enhance readability. The document should also follow a logical flow, guiding readers through the content smoothly.

3. Visual aids: Incorporating visual aids, such as diagrams, charts, and illustrations, can greatly enhance understanding. These aids should be clear, properly labeled, and referenced within the text. Guidelines for colors, fonts, and sizes are also provided in the standard.

Benefits of following ISO 19016:2018

Adhering to ISO 19016:2018 brings several benefits to technical writers and organizations:

1. Improved clarity and comprehension: By adopting the guidelines of ISO 19016:2018, technical documents become clearer and easier to understand, regardless of the reader's cultural or linguistic background. This facilitates effective communication and reduces the risk of misunderstandings.

2. Enhanced consistency: The standard promotes consistency in language, style, and structure throughout a document. This ensures that information is presented coherently, simplifying comprehension and avoiding confusion or ambiguity.

3. Global acceptance: Following ISO 19016:2018 demonstrates a commitment to international best practices. It enhances an organization's credibility and facilitates easier collaboration with international partners, clients, and stakeholders.

Conclusion

ISO 19016:2018 provides valuable guidelines for technical writers seeking to improve the clarity and effectiveness of their documents. By adopting the principles outlined in this standard, writers can ensure that their work is accessible, understandable, and relevant to diverse audiences around the world.