What is ISO/IEC 19775-6:2017 ?

ISO/IEC 19775-6:2017 is an international standard that outlines the requirements for the creation, management, and exchange of professional technical documents. It provides a framework for ensuring consistency, accuracy, and accessibility of technical information across different platforms and organizations.

ISO/IEC 19775-6:2017 covers various aspects of technical documentation, including content structure, design principles, data organization, indexing, and document distribution. By adhering to these guidelines, organizations can enhance collaboration, improve efficiency, and deliver high-quality technical documentation to their stakeholders.

ISO/IEC 19775-6:2017 is significant as it establishes a common framework for documenting and sharing technical knowledge, enabling seamless collaboration between different teams and organizations. It plays a pivotal role in ensuring that companies can communicate technical information effectively and efficiently across different platforms and organizations.

ISO-IEC 19778:2017 is a technical standard that specifies the requirements and guidelines for information technology service management. It provides organizations with a framework for managing and delivering high-quality IT services to meet the needs of their customers.

ISO-IEC 19778:2017 is essential for organizations that want to enhance their IT service management practices. By implementing this standard, businesses can improve the effectiveness and efficiency of their IT services, leading to increased customer satisfaction and improved overall performance.

The key components of ISO-IEC 19778:2017 include service planning, service delivery, service monitoring, and continuous improvement. It helps organizations align their IT services with business objectives and ensure that they are delivering value to their customers.